Privacy, Cookie, and HIPAA Policy

Effective Date: January 1, 2024
Church Street Dental
https://churchstreetdentalny.com

1. Who We Are

This website is owned and operated by Church Street Dental, located at:

Church Street Dental
85 Church Street, Caledonia, NY 14423
Phone: (585) 538-2121
Email: office@churchstreetdentalny.com

2. Information We Collect

a. Personal & Health Information

We collect personal data through website forms and patient intake:

  • Name, phone number, email

  • Appointment requests and communications

  • Dental/medical history and treatment records (HIPAA-protected)

  • Billing and insurance information

b. Automatically Collected Data

We use cookies and analytics tools to gather:

  • IP address, browser type, and device info

  • Pages visited and actions taken on the website

c. Comments

If you leave a comment, we collect:

  • The data shown in the comment form

  • Your IP address and browser user agent (for spam detection)

  • A hashed (anonymized) email string sent to the Gravatar service
    Gravatar Privacy Policy

d. Media

If you upload images, avoid uploading images with embedded location data (EXIF GPS). Visitors can extract location data from images on the site.

e. Embedded Content

Articles may include embedded content (e.g., videos, images). These third-party sites may collect data, use cookies, and track interactions, as if you visited them directly.

3. Cookies

We use cookies for the following purposes:

  • To store your preferences and form entries

  • To enable secure login sessions

  • To improve performance and user experience

Login & Editor Cookies (WordPress)

  • Temporary login test cookie is discarded when you close your browser

  • Login cookies last 2 days; “Remember Me” lasts 2 weeks

  • Editor cookies (for blog post authors) last 1 day

You may disable cookies via your browser, but this could affect site functionality.

4. How We Use Your Information

Our website contact form is intended only for general inquiries and appointment requests. Please do not submit confidential medical information, insurance information, Social Security numbers, or other protected health information through this form. If you need to discuss your dental treatment or medical history, please contact our office directly.

We use your information to:

  • Schedule and manage dental appointments

  • Provide medical treatment and communicate with you

  • Improve our services and website

  • Process payments and insurance claims

  • Send appointment reminders or updates

  • Maintain security and comply with legal requirements

5. Who We Share Your Data With

We do not sell your data. Your data may be shared with:

  • Dental and medical professionals at our office

  • Insurance providers, dental labs, and healthcare partners

  • HIPAA-compliant third-party vendors (e.g., web hosting, forms, analytics)

  • Government/regulatory agencies when required by law

If you request a password reset, your IP address may be included in the reset email.

6. Data Retention

  • Comments and their metadata are stored indefinitely

  • User profile data is retained until the user deletes it or requests deletion

  • Health and appointment records are retained per legal retention requirements

7. Your Rights

You may:

  • Request access to or export of your personal or health data

  • Request corrections or deletion of your data

  • Limit the use or disclosure of your data (HIPAA rights)

  • File a privacy complaint (see Section 10)

To make a request, email: office@churchstreetdentalny.com

8. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Other data may be processed by third-party vendors (e.g., hosting, analytics) in accordance with this policy.

9. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect data from children online.

10. HIPAA Privacy Practices

As a dental provider, we follow all HIPAA regulations. You have the right to:

  • Access or request a copy of your treatment records

  • Request corrections or restrictions

  • File a complaint with our office or with the U.S. Department of Health and Human Services
    www.hhs.gov/ocr/privacy/hipaa/complaints

Contact our HIPAA Compliance Officer:
Phone: (585) 538-2121
Email: office@churchstreetdentalny.com

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

 

*For information on how we support accessibility for all users, please see our Accessibility Statement.